Reservation and Cancellation Policy

Reservation Policy

  1. To confirm the booking Guest has to pay least 20% of the full booking amount in advance.
  2. Guest needs to carry reservation dockets and a photo ID card (Pan Card, Voter Card, Aadhaar Card and any other applicable photo ID card) during the travelling period and has to produce them to Hotelier / Cottage Attendants / Concerns & Conveyance / Transportation Concerns.
  3. All sightseeing and meals as per schedule if provided in a Booking / Package, Amendment / Up Gradations / All extras on guest's part are at directly paid basis.
  4. Use of recreational activities in case provided in a Booking / Package is on time and availability basis apart from this guest can avail all other services directly on paid basis at his/her consent.
  5. In case of early check in and late checkout property owner's decision will be final.

Cancellation Policy

  1. 5% of total booking amount shall be applicable and rest of the amount will be return if a cancellation is made on & before 30 days prior to the date of check in.
  2. 15% of total booking amount shall be applicable and rest of the amount will be returned if a cancellation is made on & before 15 to 29 days prior to the date of check in.
  3. 30% of total booking amount shall be applicable and rest of the amount will be returned if a cancellation is made on & before 8 to 14 days prior to the date of check in.
  4. No Refund shall be applicable and all amounts will be forfeited for cancellations made on & before 7 working days prior to the date of check in.
  5. In case of premature departure no refund shall be applicable.
  6. In case of no show no refund shall be applicable.
  7. No refund shall be applicable for unused services or in case remains unused due to unavoidable circumstances (Heavy Snowfall, Rain and Heavy Mob)
  8. In case of Refund / Cancellation / Miscellaneous payments a 45 days period time line is minimum purely depending on the process & policies of Debit / Credit / Net Banking account holding bank.